FAQ's

Q. How does VirtualAccountants help with my recruiting and retention issues?

A. Recruiting qualified accounting talent has become increasingly competitive, due largely in part to a significant decline in the number of CPA designations awarded to accountants. Since 1994, there has been a 24% decrease in bachelors degrees in accounting. The last decade has created a severe shortage of the most needed staff, those with 3-5 years of experience. The number one issue facing the industry is the ability to hire and retain talent. VirtualAccountants.com provides quality US and offshore long-term accounting staffing support accounting manpower on demand. Our resources are capable, affordable; and you only pay for the resources when needed.

Q. What Is a Virtual Accountant?

A. A virtual accountant is an accounting professional that manages and oversees work performed on your behalf. Using secure online accounting technologies our staff can access your client files 24x7. The virtual accountant also provides the logistical support for utilizing and managing our pool of offshore labor.

Q. Why should I outsource my accounting/bookkeeping/tax preparation to VirtualAccountants.com?

A. Outsourcing allows you to provide the best service to your clients because our professionals provide high quality, detailed processing of your client financial data in less time at approximately 50% of the cost. You can grow your business by retaining and attracting new clients with value-added services without increasing overhead or expanding staff.

Q. Can you quantify the cost-savings of VirtualAccountants.com services?

A. On average, our clients experience a 50% cost-savings due to the availability of highly qualified accounting professionals at lower cost at our data processing center in India and quick turnaround due to the time difference.

Q. If I already have an accounting staff, why do I need VirtualAccountants.com?

A. We selectively employ and create dedicated account teams that are highly experienced with even complex accounting and tax issues. We can work to complete the busy work, while your staff can focus on additional value-added services for your clients or simply reduce overhead.

Q. How do I send source documents and information to VirtualAccountants.com?

A. Simply scan the appropriate documents and upload to the VirtualAccountants.com secure server or send via email.

Q. How are services priced?

A. Payment options include per transaction, hourly or monthly rates. We would be happy to discuss your needs and find the right pricing strategy for your firm.

Q. Is there a minimum commitment required to try VirtualAccountants.com services?

A. No. We are able to ramp our dedicated account teams up or down based on your needs and there is no long-term obligation.

Q. How can I provide seamless service to my clients?

A. We operate transparently, as an extension of your firm. We perform the data processing, while your staff is responsible for final review and approval of financial statements and tax documents prior to sending back to your clients.

Q. Can I communicate with VirtualAccountants.com staff at the data processing center in India?

A. Our U.S. based team serves as your primary point of contact for getting started. However, the VirtualAccountants.com accountants, bookkeepers and supervisors that process your client data are all English-speaking and interact with you via secured servers, fax, telephone, email or live chat. However, we

are well structured to serve those firms that prefer to interact with our US based account representatives.

Q. How is my client base protected?

A. We provide CPA firms with accounting/ booking, tax preparation, litigation support and software conversion services. Our company subscribes to a code of professional ethics that mirror those of AICPA and we do not solicit individual clients and our contract includes non-disclosure and non-compete agreements for your protection.

Q. How does the staff in India stay apprised of current U.S. accounting practices?

A. Our integrated global operations are headquartered in Denver. Our U.S. and India-based staff work closely to ensure that account teams participate regularly in continuing education and training programs conducted by Quick books, Intacct, Peachtree and others, as well as client-specific software.

Q. Where is VirtualAccountants.com registered?

A. VirtualAccountants.com is a U.S. corporation registered in the state of Colorado, responsible under U.S. jurisdiction.

Please contact us with any other questions you may have